Onyinye Nwachukwu is a growth-oriented Salesforce Product Manager with a decade of experience blending financial services, technology transformation, and social impact, providing the cross-sector expertise vital for West Africa's technological growth.
Career Highlights & Impact
Her journey began in Nigeria's banking sector at First Bank of Nigeria, where she drove social change through technology. As Product Manager for Youth and Women Banking, she developed the globally recognized FirstGem product and acquired over 600,000 new youth accounts, alongside launching the LIT mobile app which achieved 50,000+ downloads quickly. Simultaneously, she led the International Money Transfer and Remittances team, collaborating with major IMTOs to increase year-over-year sales by 40%, orchestrating complex technology integrations that fueled economic growth.
Currently, she serves as a Salesforce Product Manager in the UK, applying this expertise to social impact at Christians Against Poverty. Since October 2024, she's led the end-to-end development of their Salesforce platform, resulting in a 14% increase in clients receiving debt advice, a 30% reduction in case processing time, and a 3-week reduction in client waiting times. This work proves Salesforce's power in addressing complex social challenges.
Expertise & Vision for West Africa
Onyinye brings hands-on expertise with Salesforce Non-Profit Cloud, API integrations (AI, document generation), and Agile methodologies, successfully automating platform features to save over 15 minutes per case. Her experience bridges three critical areas for West Africa: Financial Services Innovation, Social Impact Technology, and Cross-Cultural Technology Leadership. She is eager to contribute to the West African Salesforce ecosystem, leveraging her comprehensive experience to power the next generation of solutions in financial inclusion, social services, and economic development across the region.