Salesforce Consultant | Director at Capacity Cloud | Agile Programme Leader | Mentor & Trainer
With many years of hands-on Salesforce experience, Kate brings a strategic, outcomes-focused approach to CRM transformation. As Director at Capacity Cloud, She has lead initiatives that connect expert Salesforce talent with mission-driven organisations, while delivering agile programme consultancy rooted in real-world delivery.
Kate also served as a Salesforce Consultant, where I’ve supported major clients such as Parkinson’s UK, helping to drive complex implementations and optimise user engagement across Service Cloud, Experience Cloud, and Nonprofit Cloud.
Her experience spans across sectors from financial services (Lloyds Banking Group) to safety management (Metro Safety) and enterprise tech (EPAM Systems). I specialise in:
Agile programme delivery and stakeholder alignment
Nonprofit and public sector Salesforce solutions
Declarative architecture, process optimisation, and change management
Coaching and mentoring future Salesforce talent
Kate also give back to the ecosystem as a Salesforce Mentor & Trainer with Oxfordable Careers, helping early-career professionals navigate their path into tech.
Passionate about inclusive digital transformation, Kate is always open to collaborating on projects that create impact, scale responsibly, and put people at the centre of technology.