Senior Technical Architect / Program Architect, Salesforce
Supporting Organiser – West Africa Dreamin
Benedict Sefa-Ziorklui is a Senior Technical Architect at Salesforce, where he partners with enterprise customers across the Public Sector, Financial Services, Insurance and Communications industries to design scalable, data-driven digital transformation strategies.
With more than a decade of experience in technology and business transformation, Benedict specialises in aligning architecture with strategic goals — helping organisations turn complexity into clarity through thoughtful design and innovation. His expertise spans Experience Cloud, MuleSoft, and Tableau integrations, enabling connected customer experiences, seamless interoperability, and data-led decision making.
A passionate advocate for the Salesforce ecosystem in Africa, Benedict was a panellist at the inaugural West Africa Dreamin conference and now serves as one of its Supporting Organisers, driving initiatives that expand Salesforce knowledge, access, and opportunity across the continent.
Beyond architecture, Benedict is driven by a simple mission: to make enterprise technology accessible, contextual, and impactful for businesses and communities across emerging markets.
